Jackson arrives as the new Chief of Surgery and butts heads with Shaun when they get off to a bad start. 

Jackson goes on to say that Shaun should not be speaking to patients or parents of them. He says that Shaun made a mistake. 

Lim tries to help Shaun, as does some of the other residents. 

Even though Shaun was the one who made the big break in a case, Shaun was told by the end of the hour he was getting demoted and sent to pathology to work. 

Shaun tried to fight it, but Jackson said it was already a done deal and he was to prepare. 

Neil helped a man who was in for preventative surgery. He found a tumor and the man had a chance of living or dying. 

Neil performed the surgery and had to go through the man's back to help get rid of it. In doing so, he removed a nerve for the foot. The man would walk with a limp for the rest of his life. 

Elsewhere, Glassman made friends at chemotherapy after initially being against speaking to anyone in the hospital.