Say what you will about Conrad's impulsivity and shirking of the rules, but he always gives his patients his undivided attention, and he actually listens to them when they're speaking to him. Often, it helps him diagnose them.
Eileen Jacoby: The world needs more doctors like you, which is why I have decided to go back to teaching. Conrad: That sounds like a perfect way let go of the past ... live forward with purpose Eileen Jacoby: And forgive ourselves. You've lost someone as well recently? Then you need to live forward, too.